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Re: visitors online to a web site

Posted by Andy Dingley on 10/12/06 11:50

paul wrote:

> How could I know how many visitors are visiting in the same time (connected)
> in my website?

Decide what you'd like as the answer, then choose a counting method
that gives you that answer. There are any number of ways of measuring
this, and they give a variety of "right" answers (and an even bigger
range of wrong answers).

What does "connected" mean? Downloaded the homepage within the last
minute?
Started a "session" that hasn't expired yet ? What does "user" mean?
Same IP address? Same browser/cookie? Same login credentials?

It's also not a very useful metric to measure. Why do you want it? To
count "customers" ? -- then count the number of checkouts, or the
number of viewed products. To measure server performance? - Then
measure HTTP traffic and don't worry if it's one or multiple users.

There are lots of ways to measure this (just web search) but when
comparing methods, it's important to keep a very clear idea about just
what each will measure, and whether that's a useful thing for you.

It's also pointless to measure something when you don't do anything
with the answer. If the "number of sessions" isn't causing someone in
marketing to redirect an ad budget, then why collect it at all? It's
hard and expensive to do, if it's not going to have a downstream
effect, then why bother at all?

 

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