Posted by Bergamot on 03/13/07 14:07
Travis Newbury wrote:
> On Mar 12, 4:03 pm, dorayme <doraymeRidT...@optusnet.com.au> wrote:
>> What you leave out is the part of the iceberg underneath. How
>> satisfied are folks really. Are you measuring that?
> You are making the assumption that people are secretly dissatisfied.
> There is no evidence of that.
If you can cite anecdotal evidence, so can I. Mine says that many users
*are* secretly dissatisfied.
> And it is just as likely that no one is complaining because they are
> happy with the way things are.
Or that they are unaware that they can change things.
--
Berg
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