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Posted by Grant Robertson on 04/11/07 01:26
In article <461be4b2$1_3@news.bluewin.ch>,
John@DELETE.Hosking.name.INVALID says...
> I think you should flush the whole account... (although: they *did*
> actually answer you. You don't get that kind of service just everywhere).
Here is their response as to why it happens:
===================================
Hello Grant,
Yeah, it is sometimes set as default setting, and sometimes not. It is
arbitrary, the way our Host system works, but that is how I can correct
it so easily, by knowing that a problem does exist. You are right, it is
a pretty basic setting to implement, but as I said, it is arbitrary in
our system. I am sorry it took a Trouble Ticket sent in to resolve, but I
am happy that we could resolve it.
I hope that this information was helpful to you, and please do not
hesitate to contact us if you need additional assistance.
Sincerely,
DirectNIC Support
===================================
So, really courteous, quick customer service but a bad product (the
hosting itself). I definitely won't be choosing them for my paid hosting
service.
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