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Posted by Willem Bogaerts on 04/27/07 09:01
> After developing two major php/mysql projects (over 15 weeks (700+ hours)on
> each) for two different clients, I am having the same problem. I did due
> diligence and spent major time with both clients to define the scope and
> sequence for both of them. And after the usual shakeout of minor tweaks and
> bugs, both are working and working well. The clients both agree with that.
>
> But, both seem dissatisfied that while the projects do what they asked for
> and more that they aren't what they "wanted". It's not about the steak but
> about the sizzle.
>
> I no noob I've been at this since 1965. Anyone else running into this? I
> mean I have had bad clients/bosses before. But that's not the case here.
> These are clients that have been good customers and been well satisfied in
> the past. If you have any ideas please let me have them.
Ever heard of eXtreme Programming?
(See http://en.wikipedia.org/wiki/Extreme_Programming )
It covers a lot of good ideas about how to handle a programming project,
including requirements, communication and the question when a project is
finished.
Especially the last one is of interest here, because the clients always
want extra polish, but seldom want to pay for it. And they rarely
realize how much work goes into it.
Best regards,
--
Willem Bogaerts
Application smith
Kratz B.V.
http://www.kratz.nl/
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