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Re: acehtml and vista

Posted by Neredbojias on 06/17/07 21:57

On Sun, 17 Jun 2007 19:23:26 GMT Tony Vella scribed:

>>> I installed Acehtml 6.05.08 on my new Vista machine and it worked
>>> perfectly
>>> until recently. Two days ago I received a notification from Visicom
>>> telling
>>> me I should upgrade to version 6.60.00 which is 100% Vista
>>> compatible and that I do not need to uninstall 6.0 but simply
>>> install 6.6 on top of it. I
>>> did just that and now I am having problems I have never had with
>>> Acehtml --
>>> every so often it tells me the program encountered an internal
>>> problem and
>>> must shut down. It has happened a couple of dozen times and now I'm
>>> regretting having upgraded. Can anyone please tell this frustrated
>>> old geezer how to get rid of 6.6 and go back to my 6.0? Thanks in
>>> advance for
>>> all assistance.
>>>
>>
>> I'm confused...it's Visicom's product and Visicom's problem, so why
>> aren't you contacting Visicom???
>
> How about I contacted them twice already and got no reply????? Sound
> good enough reason to me to try approaching the problem from a
> different avenue.

So you're implying that Acehtml 6.60.00 is a buggy piece of software and
the Visicom company has inferior public-support procedures...

Nah, couldn't be. However, I'd still try to get my money back just on the
infinitesmal chance that I'd made a boo boo in trusting them.

--
Neredbojias
He who laughs last sounds like an idiot.

 

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