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Posted by Adrienne Boswell on 10/06/29 11:42
Gazing into my crystal ball I observed firstcustomer@gmail.com writing in
news:1142499651.063422.252700@i39g2000cwa.googlegroups.com:
>
> Adrienne Boswell wrote:
>> Gazing into my crystal ball I observed firstcustomer@gmail.com writing
>> in news:1142498375.765552.258690@v46g2000cwv.googlegroups.com:
>>
>> >> > The user will then paste the response into an email system and
>> >> > send the reply to the customer.
>> >> >
>> >> >
>> >>
>> >> Are these canned responses? If so, it would be easy for the person
>> >> to choose which ever one, then write the person's email into a form
>> >> on the same page and submit/mail it at the same time.
>> >>
>> > Hi Adrienne,
>> >
>> > I'm not sure what you mean by "canned responses" but the responses
>> > will not be on the company intranet due to red tape. There is an
>> > intranet-based system that the user uses to send the responses. What
>> > I am trying to do will just be a place for the templated responses
>> > to be stored and uses easily.
>> >
>>
>> Exactly what I meant by "canned response". The templated responses
>> should be stored in a db, then the user can look through the various
>> responses (coming from the db), select the appropriate one, write the
>> person's email into the form on the same page and submit/mail it at
>> the same time.
>>
> eek! I only know HTML! I'm guessing that you're talking about SQL and
> stuff now aren't you?
>
>
No eek, it's really pretty simple. Trust me, once you learn this, you'll
put everything you can think of into a db. Much easier, let the db do the
work.
You can take a quick SQL tutorial over at
<http://www.w3schools.com/sql/default.asp>.
--
Adrienne Boswell
http://www.cavalcade-of-coding.info
Please respond to the group so others can share
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