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Posted by Jose on 02/20/03 11:46
> Just an opinion based on talking to those around me, but I do not
> believe people find popups to be bad. I think they find "unrequested"
> popups bad. There is a HUGE difference.
Yes, that is the crux of it. However, since you can trick-click to make
any link open in a new window, and it's usually hard to tell whether a
regular click will generate a popup or replace the existing window, the
use of popups makes the user experience less predictable. That is a Bad
Thing.
I too find some popups to be convenient, but I find myself wondering, as
I over expectantly over a link, whether I will get a well designed
little calendar popup, a new browser window with all the bells, a reuse
of the existing window (meaning I have to go back), or some other web trick.
I recently got burned by one on a help desk. Firstly, they all seem to
use postage stamp sized chat boxes inside an acre of window, and then
the support person sends a link, which when clicked could use the acre
of window above the chat area, a popup, a new window, a download, or any
number of things, and somehow these links disable trick-clicking. So I
got one which was a popup without any controls, menus, or handles (so no
back button). I forgot why but the next problem was that the chat
window was closed (it might have been my mistake) but since the popup
was open, the browser was still active. However I couldn't go back or
forward, and I couldn't reconnect with the chat person, and to get back
in the tech support queue was another half hour.
Have that happen a few times and you will see the evil of uncoontrolled
popups. And all popups are uncontrolled unless commanded by a trick-click.
Jose
--
The price of freedom is... well... freedom.
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