Posted by Syl on 07/14/06 16:05

Geoff Berrow wrote:
> It's easy enough to charge for work that takes several hours but how do
> people here charge for small items that come along? Do you have a
> maintenance contract to catch all these small bits and pieces or do you
> charge for them individually?

I offer the client a choice between paying up front to incorporate
their site into a CMS - or to pay a monthly/yearly service contract.
For most small sites that get updated say once a month or less, then a
pay per use is usually more beneficial. If the client is simply
adding/updating/deleting content within the designed framework, then
this type of work is usually done in less than 30 minutes.
For server side programming added onto an existing site, I charge per
job.

> Are there things you don't charge for? (reading email etc.)

I do not charge for replying to emails from my clients. Nor do I charge
for all their questions after the site is released. Call it customer
support.


> Finally does anyone have or know of any software solutions for keeping
> track of jobs, large or small?

Great free collaboration software :
http://www.activecollab.com/

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