Posted by Jerry Stuckle on 06/02/07 11:59

Geoff Berrow wrote:
> Message-ID: <wtidndyaLInZV_3bnZ2dnUVZWhednZ2d@comcast.com> from Jerry
> Stuckle contained the following:
>
>>> Any suggestions?
>>>
>> They don't have any idea what they're talking about? You may be able to
>> write to them as your user - but you need to be able to write them them
>> as the web server's user. Completely separate requirements.
>
> Thanks Jerry, I suspected I was being fobbed off and told them so.
>
> An equally unhelpful reply followed:-
>
> "Dear customer,
>
> The script might work elsewhere, but that is on a different server with
> a different configuration. We will not assist you with troubleshooting
> your scripts. You will need to establish the cause of the problem
> yourself and resolve it accordingly. "
>
> Perhaps they just don't want the business?
>
>

It sure looks like it. I'd write them back and tell them that since
they can't configure their servers properly and don't even want to know
they have a problem, you're moving to another hosting company.

And then I'd go to www.webhostingtalk.com and let people know about this
company (including name). We don't need any more incompetent, uncaring
hosting companies.

--
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstucklex@attglobal.net
==================

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