Posted by Geoff Berrow on 06/04/07 23:10

Message-ID: <a77fc$46619940$58d3b1a3$11439@news.speedlinq.nl> from
Schraalhans Keukenmeester contained the following:

>> The script might work elsewhere, but that is on a different server with
>> a different configuration. We will not assist you with troubleshooting
>> your scripts. You will need to establish the cause of the problem
>> yourself and resolve it accordingly. "
>>
>
>Aha, the typical "Not my problem" approach. Goes hand in hand with "We
>don't make any mistakes. Your fault". Change hosts. ASAP. Waste of money &
>energy. And tell them why you leave. And make sure you tell everyone about
>this utterly poor service. Take your losses, and if they sold you a
>product including service, just don't pay for what they don't deliver.

I've had an apology and personal phone call from a senior developer.
They are blaming on 'a bug in FrontPage that causes it to remove the
permissions required for uploading from a script when it is installed'.

In addition we are also moving the site to Linux hosting as soon as
possible.

So, a result. Thanks for all your help and support guys.

--
Geoff Berrow (put thecat out to email)
It's only Usenet, no one dies.
My opinions, not the committee's, mine.
Simple RFDs http://www.ckdog.co.uk/rfdmaker/

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