Posted by Jonathan N. Little on 06/15/07 16:52

Travis Newbury wrote:
> On Jun 15, 11:50 am, "Jonathan N. Little" <lws4...@centralva.net>
> wrote:
>> Well that is the point isn't it? Those who "have a clue" most probably
>> aren't using MSIE, so they would be taking advantage of "advance"
>> features such as adjusting one the fly the micro-font sites to a more
>> legible size. The improving stats on my sites give me hope that we all
>> are not dim as sheep.
>
> Even those with a clue do not "have" to change the default settings
> just because they switch browsers.
>
> I believe that the informed surfer does not just run away beating
> their head in dispair just because a font looks wrong, or they have to
> turn on Javascript because someone used it in a menu, or the layout is
> not flexible. If they do, then they will also probably be an anal
> customer and bitch and moan about everything. I have to wonder, do I
> want that type of person as a customer? Probably not.
>

There was a trend in the 90's to design mall stores with maze-like
aisles, glass panels and mirror to disorient "trap" customers in their
stores like a fun house on the theory that if they cannot find a way out
they will buy something. Even those hip clothing stores to not do that
anymore, because what happen in face was so many folks hated the
experience that they avoided the entering the store, hence no sale. Same
will happen with websites. If folks find it too uncomfortable to use
unless forced to they just will not come back. Whether or not you agree
with their preferences if your are in business your goal is to make the
sale.

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

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