Posted by SAZ on 06/18/07 00:30

In article <fYmdnQNXT7CtF-jbnZ2dnUVZ_h2pnZ2d@giganews.com>,
tony.vella@rogers.com says...
>
> "SAZ" <saz1958@nospamexcite.com> wrote in message
> news:MPG.20df25653b8fa40798968a@newsgroups.comcast.net...
> > In article <p5udncpP6bDbqenbnZ2dnUVZ_uSgnZ2d@giganews.com>,
> > tony.vella@rogers.com says...
> >> I installed Acehtml 6.05.08 on my new Vista machine and it worked
> >> perfectly
> >> until recently. Two days ago I received a notification from Visicom
> >> telling
> >> me I should upgrade to version 6.60.00 which is 100% Vista compatible and
> >> that I do not need to uninstall 6.0 but simply install 6.6 on top of it.
> >> I
> >> did just that and now I am having problems I have never had with
> >> Acehtml --
> >> every so often it tells me the program encountered an internal problem
> >> and
> >> must shut down. It has happened a couple of dozen times and now I'm
> >> regretting having upgraded. Can anyone please tell this frustrated old
> >> geezer how to get rid of 6.6 and go back to my 6.0? Thanks in advance
> >> for
> >> all assistance.
> >>
> >
> > I'm confused...it's Visicom's product and Visicom's problem, so why
> > aren't you contacting Visicom???
>
> How about I contacted them twice already and got no reply????? Sound good
> enough reason to me to try approaching the problem from a different avenue.
>


Nowhere did you state in your original posting you contacted Visicomm.

I was able to easily find their contact information, why don't you call
them on Monday - toll free?

6200, boul. Taschereau, Suite 304
Brossard (Quebec) Canada, J4W 3J8
Phone : (450) 672-0401 / 1-800-508-0401 (Canada and United States)
Fax: (450) 672-9586

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