Posted by Harlan Messinger on 10/03/07 16:21

Robert Maas, see http://tinyurl.com/uh3t wrote:
> Their Web site for applying for employment is inaccessible to
> low-income disabled people who are most in need of jobs.
> Is there any lawyer in the audience who will help me sue them?

For the record, I just ran most of the way through the on-line
application for hourly store employees and observed just one real
barrier that would take about a minute to fix, and one nuisance.

I accomplished the entire thing by keyboard. All information is
communicated in text. There is no flashing, no scrolling or limited-time
display. Color is not used to convey information.

The issues I did find are:

1. The font sizes are specified pixels, and besides that the text is
tiny. The sizes are declared in one stylesheet, and it should be revised
to express sizes as a percentage of the user's default font size.

2. At some point, on hitting an Exit button, there was a pop-up window
with text and buttons that weren't directly in the tab key flow. I think
that most users won't ever even see this popup; if they do, a blind
person may not know it's there, and a person using a keyboard might have
to tab a lot to reach the popup's buttons. If haven't investigated in
detail so I don't know how big a problem this is.

So that's it. One problem that would be extremely easy to fix, and one
possible problem that could be worked out differently. One might wonder
why Toys R Us, if someone were to put them on notice about this,
wouldn't make this simple effort rather than be exposed even to
complaints, let alone legal action.

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