Posted by Mika on 11/28/07 08:40

"Ed Mullen" <ed@edmullen.net> wrote in message
news:J4CdnTgQ47DFR9HanZ2dnUVZ_vzinZ2d@comcast.com...

>> Sadly there is little we can do about delays on your hops towards our
>> site, aside from relocating the server to the USA, and then we lose our
>> majority audience which are UK based.
>
> Tracing route to superhigstreet.com [208.69.32.130]
> over a maximum of 30 hops:

Thanks Ed, this is helpful.

> 1 * * * Request timed out.
> 2 * * * Request timed out.

These are your most local hops, and they are timing out. I would take this
up urgently with your ISP, explaining they were hops towards a UK server.
That would explain your extended delay.

> 3 12 ms 18 ms 19 ms
> ge-1-5-ur01.n1alpharetta.ga.atlanta.comcast.net [68.86.109.217]
> 4 21 ms 25 ms 12 ms
> te-9-1-ur01.n2alpharetta.ga.atlanta.comcast.net [68.86.106.222]
> 5 13 ms 13 ms 11 ms
> te-9-3-ur01.g1norcross.ga.atlanta.comcast.net [68.86.106.226]
> 6 13 ms 11 ms 11 ms
> te-9-1-ur01.d9chamblee.ga.atlanta.comcast.net [68.86.106.142]
> 7 12 ms 11 ms 12 ms
> te-9-1-ur01.d8decatur.ga.atlanta.comcast.net [68.86.106.146]
> 8 12 ms 11 ms 12 ms
> te-9-1-ur02.d1stonemtn.ga.atlanta.comcast.net [68.86.106.150]
> 9 10 ms 38 ms 11 ms
> te-9-1-ur01.d1stonemtn.ga.atlanta.comcast.net [68.86.106.154]
> 10 14 ms 12 ms 11 ms
> te-9-2-ar01.d1stonemtn.ga.atlanta.comcast.net [68.86.106.158]
> 11 14 ms 14 ms 14 ms
> te-9-1-ar01.b0atlanta.ga.atlanta.comcast.net [68.86.106.1]
> 12 21 ms 21 ms 21 ms COMCAST-IP.car1.Atlanta2.Level3.net
> [4.71.252.6]
> 13 20 ms 22 ms 33 ms te-3-2.car1.Atlanta2.Level3.net
> [4.71.252.5]
> 14 22 ms 34 ms 35 ms ae-31-53.ebr1.Atlanta2.Level3.net
> [4.68.103.94]
> 15 46 ms 21 ms 32 ms ae-68.ebr3.Atlanta2.Level3.net
> [4.69.134.50]
> 16 47 ms 53 ms 39 ms ae-2.ebr1.Washington1.Level3.net
> [4.69.132.86]
> 17 36 ms 50 ms 38 ms ae-71-71.csw2.Washington1.Level3.net
> [4.69.134.134]
> 18 36 ms 35 ms 35 ms ae-23-79.car3.Washington1.Level3.net
> [4.68.17.69]
> 19 46 ms 39 ms 39 ms xe-7-2.r04.asbnva01.us.bb.gin.ntt.net
> [129.250.9.113]
> 20 40 ms 47 ms 40 ms ae-1.r21.asbnva01.us.bb.gin.ntt.net
> [129.250.2.180]
> 21 228 ms 219 ms 240 ms po-3.r05.asbnva01.us.bb.gin.ntt.net
> [129.250.2.87]
> 22 90 ms 255 ms 235 ms fa-0.opendns.asbnva01.us.bb.gin.ntt.net
> [129.250.12.114]

Finally you reach the UK where we are able to have some control!...

> 23 35 ms 38 ms 35 ms nxdomain.guide.opendns.com [208.69.32.130]

Thanks again for the info. Very useful.

Mika

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