Reply to Beginer Help needed - problems with website packages installation

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Posted by John Doe on 01/13/06 03:11

I am running into a problem installing php website packages such as
SugarCRM, OpenSharepoint, etc. The same type of problems occur, no
matter what the package is. Here is what happens. I unpack the files
into my webserver, and rename the directory "CRM" When I go to whatever
page I get errors that such and such file can not be found. For example,
this is what I get when I go to install.php


Warning: main(include/utils/security_utils.php): failed to open stream:
No such file or directory in /srv/www/htdocs/crm/include/utils.php on
line 32

Warning: main(): Failed opening 'include/utils/security_utils.php' for
inclusion (include_path='/usr/share/php') in
/srv/www/htdocs/crm/include/utils.php on line 32

Warning: main(include/utils/db_utils.php): failed to open stream: No
such file or directory in /srv/www/htdocs/crm/include/utils.php on line 1941

Fatal error: main(): Failed opening required
'include/utils/db_utils.php' (include_path='/usr/share/php') in
/srv/www/htdocs/crm/include/utils.php on line 1941

It seems that every php file that includes another can not find it due
to the path error. At this point I am assuming this has something to do
with how either PHP or Apache2 is configured. Suffice to say that at
this point I would have to open every single file in the CRM directory
and edit them to point to the exact location of the targeted *.php file.
At first glance it would seem as if it is the php files themselves. But
seeing that other people are not having this issue I tend to look at my
own system/configuration.

Is there something that I have missed? Not configured properly? Other
Php packages such as Groupoffice, BMS, etc.. all installed without any
issues, meaning there is no problem with the way files are linked. I am
not very knowledgable with Php/Apache, but I am wondering if there is
something I need to have edited beforehand so that these website
packages can correctly find the different includes.

The system is Suse 10 (Apache2).

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