Posted by Manuel Lemos on 04/05/05 05:23

Hello,

on 04/04/2005 08:56 PM Daniel Baughman said the following:
> I am looking for a php tool that will provide email tracking and a web
> interface to an email box. Pretty much, we get lots of emails directed to
> an administrative email account (most of the valid emails) that need
> response. To the point that one person is getting over whelmed.
>
>
>
> It would be nice if someone had a tool already made that would check the
> box, download the email, mark the receipt time, then present them to be
> answered on a web site for employees, document the answer, etc. etc..
>
>
>
> Anyone know of anything?

Probably the simplest way to get you started is to make those messages
drop in a mailbox accessible by POP3 . Then you can use a POP3 client
class like this to fetch the messages that you for your own processing:

http://www.phpclasses.org/pop3class

If you want to generate automatic responses, you may want to take a look
at this other class too:

http://www.phpclasses.org/autoresponse


--

Regards,
Manuel Lemos

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