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Posted by dorayme on 10/23/75 11:29

> From: "Steve Pugh" <steve@pugh.net>
>
> If they're my clients then the clean up happens as a matter of course
> whilst I'm doing other work. Many clients want a total design revamp
> every couple of years at least and at that point the old code gets
> chucked out the new put in. No point even mentioning this sort of
> 'under the hood' stuff to the average client.


This is correct, I add that one can introduce changes as one
generally maintains a site, especially with moderate to
substantial new material, even if there is no explicit request
for "a total revamp". If you do start talking about this 'under
the hood' stuff, you can easily be met with silence and/or
suspicion that you are out to do what is quite understandable,
encourage work for yourself and get more money... There are no
fast rules and much does depend on trust and respect. If that is
there, you can with some confidence make decisions, you put on
your best professional consultant coat and think "this is my
responsibility". At least the better clients pick up on this
without knowing the details, maybe they say "ouch" a bit, but
gee, their site is nice and gives no trouble...

dorayme

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