Posted by Travis Newbury on 10/19/05 16:41

Tony Cooper wrote:
> The problem the average purchaser has is that the average provider of
> the product or service insists on going on at length about the
> technical way that this is done or that is done. We - the average
> purchasers - don't give a rat's ass how you get the windmill on the
> page. We just want it there.

But do you want to know if someone is going to have problems seeing it?
Or do you just want them to make it reguardless of who (or how many)
of your customers can't see it.

I personally, would want the developer to explain to me why my windmill
may not work for everyone. THEN (and only then) can I as the decision
maker make a intelegent desision about the windmill.

Now, once I made my decision (no matter what it is) I expect the
deveoper to make exactly what I told him to. THAT is what I am paying
him/her for.

> People selling products - from computers to programming to website
> development - seem to feel that it is important to impress the client
> by using every technical term in the books....

There is a HUGE difference between telling you some fancy key words,
and telling you FACT about why your design may be flawed. Without this
information YOU can not make an intellegent decision. Even WITH this
information you may still make a bad decision. But at least you were
informed.

--
-=tn=-

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