Posted by Adrienne Boswell on 10/06/87 11:42

Gazing into my crystal ball I observed firstcustomer@gmail.com writing in
news:1142498375.765552.258690@v46g2000cwv.googlegroups.com:

>> > The user will then paste the response into an email system and send
>> > the reply to the customer.
>> >
>> >
>>
>> Are these canned responses? If so, it would be easy for the person to
>> choose which ever one, then write the person's email into a form on
>> the same page and submit/mail it at the same time.
>>
> Hi Adrienne,
>
> I'm not sure what you mean by "canned responses" but the responses will
> not be on the company intranet due to red tape. There is an
> intranet-based system that the user uses to send the responses. What I
> am trying to do will just be a place for the templated responses to be
> stored and uses easily.
>

Exactly what I meant by "canned response". The templated responses should
be stored in a db, then the user can look through the various responses
(coming from the db), select the appropriate one, write the person's email
into the form on the same page and submit/mail it at the same time.

--
Adrienne Boswell
http://www.cavalcade-of-coding.info
Please respond to the group so others can share

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