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Re: tracking / help desk software (free)

Posted by www.j2be.com on 07/15/06 15:31

"socal" <dh50@yahoo.com> ha scritto nel messaggio
news:URUtg.82929$RW2.54652@fe05.news.easynews.com...
> My manager has asked that I setup a tracking system for every call our
> office takes. I might be able to do this from scratch, but thought there
> might already be one out there for the public....could anyone recommend a
> good program, preferably with a knowledge database incorporated?

 

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