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Posted by tony on 08/08/06 07:02
J.O. Aho wrote:
> mantrid wrote:
>
>> My web hosting company has lost my data due to the mysql software
>> failing,
>> it only affected those people using innoDB engine. I asked them why they
>> didnt restore from a back up. They said
>>
>> "there is not an effective way of backing up mysql without either
>> suspending
>> the service or causing latency problems connecting the database"
>
> >
>
>> are they bull s*****g me or are they correct?
>
>
> There are many ways to backup data without affect the database, just
> some unprofessional people who runs the server on microsofts vms.
>
>
>> Their terms of condition has the usual get out clause, does this mean
>> that
>> legally there is nothing I can do?
>
>
> I would guess that if you have agreed on the terms, there aren't much
> you can do.
>
>
> //Aho
Not necessarily, In Australia there may be things you can do. It all
depends on where you are and what type of consumer protection laws you
have. Sounds like a classic case of negligence to me. If the data is
valueable it might be worth consulting your friendly solicitor/lawyer or
whatever you have in your country.
tony
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