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 Posted by The Man on 02/23/07 19:50 
On Feb 23, 1:46 pm, "Greg D. Moore \(Strider\)" 
<mooregr_deletet...@greenms.com> wrote: 
> "The Man" <LeJon7...@gmail.com> wrote in message 
> 
> news:1172253510.989866.118890@m58g2000cwm.googlegroups.com... 
> 
> > Hello All: 
> > I am in desparate need of assistance. We are using an application 
> > called PaperVision Enterprise which takes scanned invoices and puts 
> > them into a database for the purpose of easy reference to any scanned 
> > invoice in the db. 2 weeks ago while trying to perform a 'match and 
> > merge' of the newly scanned docs, we received a Run-time error 
> > '-2147217871 (80040e31)": Timeout expired message. After being told by 
> > the company who supports this software that they couldn't help me 
> > since it is using a MS SQL Server Table Lookup I started googling the 
> > error with minimal success. I am not very proficient with SQL so I'm 
> > kind of stuck. I have narrowed this down to an ODBC run-time error, 
> > but looking for some kind of guidance as to how I can resolve it. Any 
> > info would be greatly appreciated. We are using MS SQL Server 2000. 
> 
> Really not much to go on here. 
> 
> It's not clear to me, did this happen just once?  Or all the time? 
> 
> Can you open query analyzer and do a sp_who2 on the server in question? 
> It's possible something has a lock on that table.  Killing that (and 
> determining who/why) should solve your problem. 
> 
> -- 
> Greg Moore 
> SQL Server DBA Consulting 
> sql  (at)  greenms.com          http://www.greenms.com 
 
ok i did what you have ask me to do and these are the results. Thank 
you for your assistance on this issue. 
also i am in the sql server enterprise manger and i killed all the 
process.  i tried to run the query again and i get the same error.  i 
opened up the sql server enterprise manager and checked the locks/ 
objects tree and that database is in there.  Its seems like whenever i 
try and run the query the database is getting locked with locked type 
(DB). 
there are the results of the command you told me to run: 
53         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  1052     239 
02/23 14:18:08            PaperVision DM Automation 
Server                     53 
 
54         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:18            Microsoft(R) Windows (R) 2000 Operating 
System            54 
 
55         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:11            Microsoft(R) Windows (R) 2000 Operating 
System            55 
 
56         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:15            Microsoft(R) Windows (R) 2000 Operating 
System            56 
 
57         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:15            Microsoft(R) Windows (R) 2000 Operating 
System            57 
 
58         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:15            Microsoft(R) Windows (R) 2000 Operating 
System            58 
 
59         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:12            Microsoft(R) Windows (R) 2000 Operating 
System            59 
 
60         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  16         0 
02/23 14:22:38            Microsoft(R) Windows (R) 2000 Operating 
System            60 
 
61         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:14            Microsoft(R) Windows (R) 2000 Operating 
System            61 
 
62         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          8 
02/23 14:22:38            Microsoft(R) Windows (R) 2000 Operating 
System            62 
 
63         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:14            Microsoft(R) Windows (R) 2000 Operating 
System            63 
 
64         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:14            Microsoft(R) Windows (R) 2000 Operating 
System            64 
 
65         RUNNABLE                               sa 
PVE       .         pvedb    UNKNOWN TOKEN       123015  2253 
02/23 14:23:25            PaperVision DM Automation 
Server                     65 
 
66         sleeping                        sa 
PVE       .         pvedb    AWAITING COMMAND  0          0 
02/23 14:21:15            Microsoft(R) Windows (R) 2000 Operating 
System            66 
 
67         RUNNABLE                               sa 
PVE       .         pvedb    SELECT INTO               31 
9          02/23 14:23:01            SQL Query 
Analyzer                              67
 
  
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