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Posted by Jerry Stuckle on 03/21/07 02:55
AirYT wrote:
> Hello,
>
> Was wondering if anyone had any recommendations for a fully developed
> Customer Trouble Ticketing system written in PHP/MySQL.
>
> The only caveat is that i would like it to easily snap in to our existing
> infrastructure (& preferrably look n feel). At the very least, the system
> should be able to draw from our user table & authentication (via sessions)
> we are already using.
>
> Anyone have any ideas or be able point me in the right direction? I've done
> a bunch of digging, but i thought this could save me some research time.
>
> Thanks in advance,
> AirYT
>
>
>
I would say not. Each one pretty much has its own look and feel, as
well as its own authentication.
When I've needed to have something similar I've just written one from
scratch. It's not that difficult - and a heck of a lot easier than
trying to understand the code of an off-the-shelf solution and modify it.
--
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Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstucklex@attglobal.net
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