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Posted by Evil Otto on 04/26/07 14:47
On Apr 25, 10:11 pm, "Al Kolff" <alko...@spam.sucks.earthlink.net>
wrote:
> After developing two major php/mysql projects (over 15 weeks (700+ hours)on
> each) for two different clients, I am having the same problem. I did due
> diligence and spent major time with both clients to define the scope and
> sequence for both of them. And after the usual shakeout of minor tweaks and
> bugs, both are working and working well. The clients both agree with that.
>
> But, both seem dissatisfied that while the projects do what they asked for
> and more that they aren't what they "wanted". It's not about the steak but
> about the sizzle.
I'll bet you anything that the problems you're seeing stem from
Marketing. What I would do in this situation is ask for specific
requirements for what they would like to have changed and offer them a
discount on the work. When they're not able to quantify what they
want, then it's on them, and they can't accuse you of not doing what
you've asked (because you have, you've got it in writing.)
This seems to be about all you can do in this situation. This is what
happens when MBAs try to make decisions that actually affect things in
the real world.
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