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Posted by John H. on 10/20/07 00:34
Hi,
Currently, we are looking for a knowledge base/content management
system that can use email archives. For example, when I send an email
to some customer, I bcc the email to a predefined email address. The
kb/cms can automatically read the email archive and save it to DB and
categorize it.
It's not neccessary to be real time. The system can be scheduled at
night to analyze the email archives.
Do you have any idea whether there's such php open source project?
Thanks,
john
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