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Posted by firstcustomer on 10/06/51 11:42
Adrienne Boswell wrote:
> Gazing into my crystal ball I observed firstcustomer@gmail.com writing in
> news:1142498375.765552.258690@v46g2000cwv.googlegroups.com:
>
> >> > The user will then paste the response into an email system and send
> >> > the reply to the customer.
> >> >
> >> >
> >>
> >> Are these canned responses? If so, it would be easy for the person to
> >> choose which ever one, then write the person's email into a form on
> >> the same page and submit/mail it at the same time.
> >>
> > Hi Adrienne,
> >
> > I'm not sure what you mean by "canned responses" but the responses will
> > not be on the company intranet due to red tape. There is an
> > intranet-based system that the user uses to send the responses. What I
> > am trying to do will just be a place for the templated responses to be
> > stored and uses easily.
> >
>
> Exactly what I meant by "canned response". The templated responses should
> be stored in a db, then the user can look through the various responses
> (coming from the db), select the appropriate one, write the person's email
> into the form on the same page and submit/mail it at the same time.
>
eek! I only know HTML! I'm guessing that you're talking about SQL and
stuff now aren't you?
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