|
Posted by Travis Newbury on 03/13/07 10:08
On Mar 12, 4:03 pm, dorayme <doraymeRidT...@optusnet.com.au> wrote:
> What you leave out is the part of the iceberg underneath. How
> satisfied are folks really. Are you measuring that?
You are making the assumption that people are secretly dissatisfied.
There is no evidence of that.
> The lack of overt complaint is not a sign of satisfaction.
And it is just as likely that no one is complaining because they are
happy with the way things are.
Navigation:
[Reply to this message]
|