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Posted by Alan Swett on 11/14/82 11:27
Stephen K. Gielda <steve@packetderm.com.bogus> wrote in
news:MPG.1d9befd8bfd4ebd2989b40@news.newsreader.com:
> Well, I didn't put much stock into the burst.net fiasco that happened
in
> nanae a while ago (my mistake).
This was a huge mistake, as I see you found out. Burst admins don't have
any idea how to properly maintain their network, they are blocked by most
of the Internet for their spam, what made you think they'd even know what
FreeBSD was? I'd suggest filing a complaint with the BBB.
<snip>
> I gave Burst the opportunity to respond to this before I posted, this
is
> their response:
>
> "We regret that you were unable to fully make usage of your server,
> however, we cannot help it if you are incapable of administrating your
> server properly. Such being the case, we highly recommend that you
> order a control panel in the future, witch will handle most
> administrative tasks for you. Alternatively, we recommend that you
> purchase from our Maximum Admin product line, which is FULLY managed
> service, with which we can assist you with configuring more complicated
> things like APF for you."
So Steve, why didn't you take them up on their offer of helping you
compile the complicated "APF" through a control panel? LoL. Check out
Netsonic, I have a server there and their tech support has been great.
The admins there at least know their job.
aswett
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