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Home Based Communications

Category: Home Based Business - Getting Started Date: 2003-06-18
Its an exciting time we live in today. Technology has given every day people an opportunity to move into entrepreneurial status. Just look at recent business growth on the internet alone. Lets think about it, the price is right. Anyone can start and maintain a business today with the technology we have at our fingertips. With the proper marketing techniques and an internet presence, many people are taking advantage of the home based business boom.

As a business grows, so do the needs of the entrepreneur working from home. Especially if they are experiencing any type of success and growth.

Although the Internet is a vital part of todays home based entrepreneurial attack plan, it is not the sole resource the business owner should utilize.

Think about the full picture of your business image. Yes you have your web presence, dont be limited to just internet based customers and clients. Using the telephone is an integral part of maintaining your business. The telephone, outside of your web page, can give your business, and you the boost in productivity and a professional image you desire.

Back to todays technology--as telephone communications are still a vital source for your business, communication services have been developed to offer that professional image, and help automate and streamline what people receive when they contact you.

"Unified Messaging" is the new buzzword in the business communications playground. Although still new to many, the "Unified Messaging" industry is quickly making its way to household name status. It wont be long before these communications services become as popular or vital to a business as Personal Computers, Fax Machines, and Cellular Phones are today!

Picture the home based business owner, or telecommuter, sitting in his shorts, not having combed his hair yet, giving a potential customer or client that calls the image of being a large office based corporation just by utilizing todays unified messaging technology.

Exactly what is a "Unified Messaging" service? Well it revolves around having just one telephone number as your total communications solution. Thats right, just one telephone number where callers can fax you, leave you voice mail, speak to you directly, access fax on demand and audio presentations promoting your product, service or opportunity.

Not only can calls be forwarded to your home, by utilizing the "FIND ME" capability of a unified messaging service, a subscriber can enter multiple phone numbers where they can be reached.

The top end unified messaging services can offer up to 90 or more features all with just one telephone number. They would include the capability to broadcast audio and fax messages to groups of people, provide security tight guest voice mail accounts, have built in calling card capability, personalize multiple greetings, and the option to access their account via the Internet. A subscriber would be able to listen to their voice mail, view their faxes, call activity, and billing history reports among many set up features, all via the web.

Available on some services is the option to SCREEN all your incoming calls doing away with the time wasters. Wouldnt it be great if you knew the name of the caller on all your phone calls before you answered it, giving you the option to accept or dump to voice mail?

What a unified messaging service gives a subscriber is FREEDOM. You dont have to be tied down to your home office to continue doing business 24 hrs a day. You can access your voice mail and faxes by web or any touch-tone phone anywhere in the world. You can receive phone calls anywhere by using the FIND ME feature. Simply program the telephone numbers where you will be, and the calls will be forwarded to your location. Remember your call is screened before you accept it.

You have more freedom, higher productivity, and a professional image by utilizing this phenomenal technology today!

Lets try a quick scenario as an example. Your phone rings, you pick it up and hear who is calling. You decide to accept it. In the mean time, someone else is also calling your unified messaging service and is accessing a fax on demand document with information on your product or service. At the same time, another call comes into your unified messaging service. Its a fax with an order form requesting to purchase what ever you are selling. You then hang up with your caller, and your pager goes off, informing you that a new fax has just arrived, as well as a new voice mail. You then slip over to your PC, connect to the Internet and VIEW the fax, and LISTEN to your new voice message!

This all happened while you were on the phone with one person, you can think of it as having an electronic secretary handling all your phone calls for you. You killed 4 birds while throwing just one stone.

Ill give you one more example. You leave your home office. You are driving in your car to go meet a client, when your cellular phone rings. You pick it up, and the call is screened for you. Your partner on the other side of the country needs the information on your next advertising campaign. It was faxed to your unified messaging service the day before and was still stored in the fax center. With a simple touch of a button, you access that stored fax, then enter your partners fax telephone number and press a button to send. Before you even hang up with your partner, you hear his fax machine ringing. You never missed a beat, and your business kept on running.

Finally, one of the latest enhancements to a very limited amount of high end services is the ability for a web surfer to go to your web page, enter their telephone number, and have your unified messaging service call them on their telephone, then connect you to the web surfer! A web surfer can also receive fax documents by simply entering their fax number on your web page. Think of the possibilities for your business by utilizing these features on your web page!

Unified Messaging services cost very little for the work they do. In most cases a monthly service fee exists. A per minute usage fee is also in place. Do your research carefully when searching for the service you want to use. Sometimes it may seem cheaper to subscribe to a service with a lower monthly fee, but higher per minute usage when in fact it may turn out to be more expensive at the end of the month. Make sure there are no hidden "Gotchas" as well. Subscribe to a service that requires no hardware or software to install on your side.

It doesnt hurt to inquire if a referral program exists. If you enjoy the service, and refer other customers to the company, you may end up making a profit or at least paying for your own service. I dont think anyone would mind using "Free Communications!"

Im a believer in unified messaging today. I work from home, full time, and would never be able to enjoy the life, and success in business I have if I did not subscribe to the service I utilize today. It automated my business for me while I worked my full time J-O-B, and kept me open for customers, and prospects 24 hrs a day.

Home based entrepreneur, telecommuter, or any type of business must continue to utilize telephone communications, along with the Internet. Bring technology to life for your business, and you, with your own one telephone number and unified messaging, have an electronic secretary today.

George Lemos Copyright 1998

About the Author

Article by George Lemos of AEGIS Marketing. Visit his web site at aegis-marketing.com or subscribe to his Weekly e-Zine "The AEGIS Advocate" by sending an e-mail to advocate-request@mailinglist.net & in the message body put subscribe. Get his FREE INFO by Autoresponder on how anyone can start utilizing their own electronic secretary by sending an e-mail to esecretary@ag-online.com

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