Hot Tips No 5
| Category: Telesales | Date: 2001-03-12 |
Heres something youve probably experienced:
You run into an acquaintance at the mall. Havent seen them in awhile. After exchanging pleasantries you both lament that you really should get together more often. Should do lunch sometime Yeah, thats it, you both agree.
Then you bid farewell ... never to talk again unless you randomly meet again.
What was missing from the conversation was the attachment of a time frame to the lunch idea.
(Assuming you really DID want to get together, which is another question altogether.)
ATTACH TIME FRAMES TO COMMITMENTS
I see far too many sales opportunities lost because time frames are not attached to wishes, or intentions.
For example, recall situations where someone said,
"Well need to talk about that ...".
Its a safe bet that this intention is never followed through. If youre serious about it, get others to commit to time frames when you hear these wishes or intentions.
Here are others.
Prospect: "Well need to talk about it."
Caller: "Yes we will. Lets do it now." Or, "Lets schedule
a call to do that."
Prospect: "Something well need to do sometime is have those accessories installed."
Caller: "I agree. How about next week?"
Prospect: "Well have to get around to that at some point."
Caller: "Yes, we will. I suggest putting it on the agenda for the next meeting."
Its simple; attach time frames and things happen. State wishes and desires and they float away.
If you enjoy and profit from these Tips, would you do me, and a few friends a favor? Please forward this issue along to several people in your address book, or co-workers, vendors, friends ... anyone who could benefit, along with your recommendation that they subscribe, and take a look at the back issues at http://www.businessbyphone.com/backissues.htm Thanks!
QUOTE OF THE WEEK
"Keep going and the chances are you will stumble on something, perhaps when you are least expecting it. I never heard to anyone stumbling on something sitting down."
Charles Kettering
Go and have your best week ever!
Art
Reprinted with permission from Art Sobczak’s "TelE-Sales Hot Tips of the Week
About the Author
Art Sobczak
arts@businessbyphone.com
http://www.businessbyphone.com
You run into an acquaintance at the mall. Havent seen them in awhile. After exchanging pleasantries you both lament that you really should get together more often. Should do lunch sometime Yeah, thats it, you both agree.
Then you bid farewell ... never to talk again unless you randomly meet again.
What was missing from the conversation was the attachment of a time frame to the lunch idea.
(Assuming you really DID want to get together, which is another question altogether.)
ATTACH TIME FRAMES TO COMMITMENTS
I see far too many sales opportunities lost because time frames are not attached to wishes, or intentions.
For example, recall situations where someone said,
"Well need to talk about that ...".
Its a safe bet that this intention is never followed through. If youre serious about it, get others to commit to time frames when you hear these wishes or intentions.
Here are others.
Prospect: "Well need to talk about it."
Caller: "Yes we will. Lets do it now." Or, "Lets schedule
a call to do that."
Prospect: "Something well need to do sometime is have those accessories installed."
Caller: "I agree. How about next week?"
Prospect: "Well have to get around to that at some point."
Caller: "Yes, we will. I suggest putting it on the agenda for the next meeting."
Its simple; attach time frames and things happen. State wishes and desires and they float away.
If you enjoy and profit from these Tips, would you do me, and a few friends a favor? Please forward this issue along to several people in your address book, or co-workers, vendors, friends ... anyone who could benefit, along with your recommendation that they subscribe, and take a look at the back issues at http://www.businessbyphone.com/backissues.htm Thanks!
QUOTE OF THE WEEK
"Keep going and the chances are you will stumble on something, perhaps when you are least expecting it. I never heard to anyone stumbling on something sitting down."
Charles Kettering
Go and have your best week ever!
Art
Reprinted with permission from Art Sobczak’s "TelE-Sales Hot Tips of the Week
About the Author
Art Sobczak
arts@businessbyphone.com
http://www.businessbyphone.com
Copyright © 2005-2006 Powered by Custom PHP Programming