Toll-Free Telephone Numbers Can Cost You Sales
| Category: Telesales | Date: 2001-04-10 |
Yes I know a toll-free telephone number for your business can increase response from your customers. But did you realize that international customers can NOT use it? So what do I want... blood? Do I want you to pay for my international calls too?
No. But Id appreciate the basic facility of an ordinary phone number so I can contact you on MY dime!
In these days of ultra cheap international phone rates, it costs me less to phone from the UK to the USA, than it does to call someone in my own home town. And these inexpensive rates are available in many other countries. Yet its obvious that many Internet business owners are not aware that so many of their international customers are willing to make inter-continental calls for more information or help.
3 times in the past week I had to email US Webmasters for their ordinary phone number so I could call them. And if its happening to me so often, how much potential business are you missing because YOUR prospects are unable to call you?
If youre US based its time to wake up to the fact that life exists outside your country! Internet users are mushrooming at a phenomenal rate all over the world. And the growth of new potential customers is accelerating at an unbelievable speed.
Here in the UK for instance. 3 months ago, if you saw 1 dotcom TV ad per evening youd be lucky (lucky?). Now Id guess 1 in every 3-4 advertises a dotcom address. Thats in only 3 MONTHS! So if youre only offering a toll-free number youre missing out on a LOT of potential business.
And while Im on my soap box ....
The address on your contact page .... what does CA mean? I *guess* its California. But many of the other abbreviations are un-guessable to foreigners. And they do like to know where youre from if theyre to take your credibility seriously!
And because of the differing time zones, it could prevent some foreigner from ringing you at 5-00am your time.
Think international.
Think sales.
Think profit.
Were not dumb lunkheads, were foreigners! And weve lots of plastic cash in our pockets. Please help us spend it!
About the Author
Joe Robson is co-author of Make Your Words SELL with Ken Evoy. Joe and Tom Glander own The Newbie Club which is bulging with unique NET and PC Newbie tutorials and eBooks. CLICK ON OVER to http://www.newbieclub.com?help_is_here and look at their very professional Affiliate Program. Its BIG! To contact Joes Copywriting site see details below.
webenq@adcopywriting.com
http//www.adcopywriting.com
No. But Id appreciate the basic facility of an ordinary phone number so I can contact you on MY dime!
In these days of ultra cheap international phone rates, it costs me less to phone from the UK to the USA, than it does to call someone in my own home town. And these inexpensive rates are available in many other countries. Yet its obvious that many Internet business owners are not aware that so many of their international customers are willing to make inter-continental calls for more information or help.
3 times in the past week I had to email US Webmasters for their ordinary phone number so I could call them. And if its happening to me so often, how much potential business are you missing because YOUR prospects are unable to call you?
If youre US based its time to wake up to the fact that life exists outside your country! Internet users are mushrooming at a phenomenal rate all over the world. And the growth of new potential customers is accelerating at an unbelievable speed.
Here in the UK for instance. 3 months ago, if you saw 1 dotcom TV ad per evening youd be lucky (lucky?). Now Id guess 1 in every 3-4 advertises a dotcom address. Thats in only 3 MONTHS! So if youre only offering a toll-free number youre missing out on a LOT of potential business.
And while Im on my soap box ....
The address on your contact page .... what does CA mean? I *guess* its California. But many of the other abbreviations are un-guessable to foreigners. And they do like to know where youre from if theyre to take your credibility seriously!
And because of the differing time zones, it could prevent some foreigner from ringing you at 5-00am your time.
Think international.
Think sales.
Think profit.
Were not dumb lunkheads, were foreigners! And weve lots of plastic cash in our pockets. Please help us spend it!
About the Author
Joe Robson is co-author of Make Your Words SELL with Ken Evoy. Joe and Tom Glander own The Newbie Club which is bulging with unique NET and PC Newbie tutorials and eBooks. CLICK ON OVER to http://www.newbieclub.com?help_is_here and look at their very professional Affiliate Program. Its BIG! To contact Joes Copywriting site see details below.
webenq@adcopywriting.com
http//www.adcopywriting.com
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