10 Reasons Why People Wont Buy A Second Product From You!
Category: Top 10 Tips | Date: 2002-05-28 |
1. You didnt follow up after the first sale. After the sale you could have introduced your other product on the thank e-mail.
2. You didnt ship the product in the about of time you stated. If they needed it in a hurry and you didnt provide, they wont rely on you again.
3. Your product didnt do as promised. If your product didnt accomplish their desired goal theyre not going to think your second product will either.
4. Your customer couldnt get a hold of you in time when they had a "after question" sale. You could have added extra lines of communication.
5. Your customer doesnt want to revisit your web site because it didnt offer much. You could have offered more original content or freebies.
6. Your competition is offering free shipping with their product. You should have been more aware of how they are targeting your customers.
7. Your customer forgot your web site address. You should have given your customers your web site information in your product package.
8. Your customer service couldnt solve a problem they had with your product. Your customer service should be trained to handle most problems.
9. You didnt up-sell when they were already in the buying mood. You can always try to sell your other product when theyre ready to buy your first one.
10. Your competition offers a stronger money back guarantee. You must always be thinking of better ways to remove the risk from your customers.
About the Author
Over 40,000 Free eBooks & Web Books when you visit: http://www.ldpublishing.com As a bonus, Bob Osgoodby publishes the free weekly "Your Business" Newsletter - visit his web site to subscribe and place a FREE Ad! http://adv-marketing.com/business
bizreport@sssnet.com
http://www.ldpublishing.com
2. You didnt ship the product in the about of time you stated. If they needed it in a hurry and you didnt provide, they wont rely on you again.
3. Your product didnt do as promised. If your product didnt accomplish their desired goal theyre not going to think your second product will either.
4. Your customer couldnt get a hold of you in time when they had a "after question" sale. You could have added extra lines of communication.
5. Your customer doesnt want to revisit your web site because it didnt offer much. You could have offered more original content or freebies.
6. Your competition is offering free shipping with their product. You should have been more aware of how they are targeting your customers.
7. Your customer forgot your web site address. You should have given your customers your web site information in your product package.
8. Your customer service couldnt solve a problem they had with your product. Your customer service should be trained to handle most problems.
9. You didnt up-sell when they were already in the buying mood. You can always try to sell your other product when theyre ready to buy your first one.
10. Your competition offers a stronger money back guarantee. You must always be thinking of better ways to remove the risk from your customers.
About the Author
Over 40,000 Free eBooks & Web Books when you visit: http://www.ldpublishing.com As a bonus, Bob Osgoodby publishes the free weekly "Your Business" Newsletter - visit his web site to subscribe and place a FREE Ad! http://adv-marketing.com/business
bizreport@sssnet.com
http://www.ldpublishing.com
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