Is Microsoft bringing CRM to the masses?
Date: 11/10/05
(Application Development) Keywords: crm, microsoft
CRM should fit how people work, not the other way around, Microsoft's Brad Wilson says.
Source: http://news.zdnet.com/Is+Microsoft+bringing+CRM+to+the+masses%3F/2100-9593_22-5944470.html?part=rss&tag=feed&subj=zdnn