Date: 07/01/05 (Application Development)    Keywords: software, crm

Rumors are that enterprise software giant SAP will launch a fully hosted version of its CRM software. The big question is, when?

Source: http://news.zdnet.com/Will+SAP+sample+hosted+recipe%3F/2100-9593_22-5770315.html?part=rss&tag=feed&subj=zdnn

Date: 07/18/05 (Apache)    Keywords: crm, apache

I often get this problem where apache (and apache-ssl) end up using so many semophores I can't launch them again or they even shut themselves off.

I'm currently running both servers as seperate daemons rather than using apache with mod-ssl. Don't ask me why it just ended up that way. Anyway I've had this problem before I installed apache-ssl so I'm pretty sure it's not the fact that I'm running both that's causing it.

I can clear the semophores by shutting down the servers and issueing this command:

ipcs -s -t | cut -f 1 -d " " | egrep "^[0-9]+$" | xargs ipcrm sem

but I'd like to hear if anyone else has had this kind of issue and if anyone has come up with a solution. I'd prefer to get it to run without me having to restart the servers every few days.

Source: http://www.livejournal.com/community/apache/23285.html

Date: 07/22/05 (Java Web)    Keywords: software, crm

Enterprise buyers understand that their CRM software vendor selection decision has long-term consequences. However, vendor alternatives are becoming fewer, and buyers are not fully satisfied with the level of support from leading CRM software providers in working collaboratively to achieve long-term business objectives. To help enterprises make the best choice, Forrester evaluated the strengths and [...]

Source: http://blog.taragana.com/index.php/archive/enterprise-crm-software-evaluation-of-top-4-contenders/

Date: 09/01/05 (Open Source)    Keywords: crm

CRM is mission-critical, even for small businesses. It's a major expense, and can be a major differentiator. If you can save money and gain more control over your system with open source, should you take the risk and take the plunge?

Source: http://blogs.zdnet.com/open-source/?p=429&part=rss&tag=feed&subj=zdblog

Date: 09/13/05 (Application Development)    Keywords: crm

News Focus: Oracle adds to its CRM portfolio along with about 4,000 customers in a $5.8 million deal.

Source: http://news.zdnet.com/News+Focus%3A+Oracle+buys+Siebel/2100-9593_22-5861040.html?part=rss&tag=feed&subj=zdnn

Date: 11/03/05 (IT Management)    Keywords: crm

Update will include hosted version of the CRM product and subscription-style pricing.

Source: http://news.zdnet.com/Microsoft+to+ship+CRM+3.0+update+in+December/2100-9589_22-5930646.html?part=rss&tag=feed&subj=zdnn

Date: 11/10/05 (Application Development)    Keywords: crm, microsoft

CRM should fit how people work, not the other way around, Microsoft's Brad Wilson says.

Source: http://news.zdnet.com/Is+Microsoft+bringing+CRM+to+the+masses%3F/2100-9593_22-5944470.html?part=rss&tag=feed&subj=zdnn

Date: 11/03/05 (IT Management)    Keywords: crm

Update will include hosted version of the CRM product and subscription-style pricing.

Source: http://news.zdnet.com/2100-9589_22-5930646.html

Date: 11/10/05 (Application Development)    Keywords: crm, microsoft

CRM should fit how people work, not the other way around, Microsoft's Brad Wilson says.

Source: http://news.zdnet.com/2100-9593_22-5944470.html

Date: 01/13/06 (Java Web)    Keywords: crm

The EGS team announced the first candidate release of EGS 1.0. Enterprise Groupware System which provides businesses with an internal Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) accounting solution. It is under GPL license. EGS offers modules that allows businesses to develop outstanding communication channels; collect vital customer data; track order histories; view pipelines [...]

Source: http://blog.taragana.com/index.php/archive/free-enterprise-crm-and-erp-software-to-watch/

Date: 07/18/05 (Apache)    Keywords: crm, apache

I often get this problem where apache (and apache-ssl) end up using so many semophores I can't launch them again or they even shut themselves off.

I'm currently running both servers as seperate daemons rather than using apache with mod-ssl. Don't ask me why it just ended up that way. Anyway I've had this problem before I installed apache-ssl so I'm pretty sure it's not the fact that I'm running both that's causing it.

I can clear the semophores by shutting down the servers and issueing this command:

ipcs -s -t | cut -f 1 -d " " | egrep "^[0-9]+$" | xargs ipcrm sem

but I'd like to hear if anyone else has had this kind of issue and if anyone has come up with a solution. I'd prefer to get it to run without me having to restart the servers every few days.

Source: http://community.livejournal.com/apache/23285.html

Date: 04/08/06 (Java Web)    Keywords: software, crm

While reading about ecosystems, I found an uncanny similarity with (and gained insight into) software industry ecosystems. Like any other ecosystem, the Software industry ecosystem is in constant flux, with inherent forces that push it toward a stable state that includes niches that are well-defined and sensible with respect to applications. CRM or ERP software [...]

Source: http://blog.taragana.com/index.php/archive/software-industry-ecosystem/

Date: 04/29/06 (Java Web)    Keywords: crm

Sales Force Automation is moving from one-size-fits-all solution model (like Siebel or SalesForce) to solutions / products targeted towards specific market segments. For example let's take a look at ResourceOne from CoreTrac. It is a CRM / Sales Force Automation product for community financial institutions like Banks and Credit Unions. It's standard features are: Lead and referral [...]

Source: http://blog.taragana.com/index.php/archive/sales-force-automation-for-community-financial-institutions-like-banks-and-credit-unions/

Date: 05/05/06 (Java Web)    Keywords: technology, crm

Amcat’s contact center technology has been awarded the “CRM Excellence Award” from Customer Interaction Solutions magazine for 2006. The award recognizes how Amcat’s unified contact management system has helped U.S. Rare Coin and Bullion Reserve to more accurately profile customers, identify sales trends & investor opportunities, and schedule appropriate follow-up activities. U.S. Rare Coin and [...]

Source: http://blog.taragana.com/index.php/archive/crm-excellence-award-bagged-by-amcat/

Date: 05/05/06 (Java Web)    Keywords: software, crm, web

InfoParc released version 4.54 of absoluteBUSY web CRM software. It includes a new sales module plus new unlimited keyword/tagging, an interesting feature by all counts. Tagging An unlimited, freely defineable set of markers/tags can be applied to companies, contact persons and projects. These markers/tags can be used to specify properties of an object and make it [...]

Source: http://blog.taragana.com/index.php/archive/absolutebusy-web-crm-embraces-tagging/

Date: 05/05/06 (Java Web)    Keywords: software, crm

Bill Stevens, Senior Director at Cognos, contends that CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) software do not provide proper granularity to enable informed decision making for pharmaceutical industries. At a high level I understand his sentiments as generic CRM and ERP systems are too broad to well address the specific pain-points of pharmaceutical [...]

Source: http://blog.taragana.com/index.php/archive/is-crm-erp-software-unsuitable-for-pharmaceutical-industries/

Date: 05/16/06 (Java Web)    Keywords: crm

CRM vendors aren’t following good CRM techniques themselves, according to a new report from The Customer Respect Group (TCRG). Oh the irony! CRM vendors in the study ignored 27 percent of email inquiries, leading them to score below average-5.6 out of 10, versus 5.7 for all industries-on the Customer Respect Index (CRI). The had the poorest [...]

Source: http://blog.taragana.com/index.php/archive/crm-firms-dont-follow-crm-best-practices/

Date: 06/18/06 (Java Web)    Keywords: software, technology, crm, web

AdventNet, network management software provider, announced the release of Zoho CRM, a “cost-effective and easy to deploy” web-based customer relationship management solution targeted for mid-sized businesses. It uses AJAX technology to significantly enhance its user interface. Finally a CRM software adopts ajax technology. Zoho CRM is a web-based Customer Relationship Management solution, which provides Sales force [...]

Source: http://blog.taragana.com/index.php/archive/ajax-based-crm-software-zoho-crm/

Date: 07/14/06 (Java Web)    Keywords: crm, microsoft

Microsoft announced launching of “CRM Live” service along with the next version of Microsoft Dynamics CRM. The announcement is pretty interesting. “The coolest work we’re doing is that we’re building a single code base that will support on-premises deployments, partner hosted deployments, and the Microsoft Live service. “ Oh yeah! Tell that to people who haven’t been [...]

Source: http://blog.taragana.com/index.php/archive/microsoft-to-launch-live-crm-service-fud/

Date: 07/26/06 (Open Source)    Keywords: crm

SugarCRM has made CRM a horizontal market again, rather than just a set of verticals.

Source: http://blogs.zdnet.com/open-source/?p=723