Gotta love the pain
Date: 09/17/05
(Computer Geeks) Keywords: no keywords
Meet Maxtor. Wow aren't they fun? See their drives fail.
Seriously, I must have won the secret lottery. I have 2 Maxtor drives now, a 200G (obtained by a fluke) and a 60G (bought a long time ago).
I was bored so I decided to check their warranties.
The 200G expires next year, and is fully operational.
Before, I've noticed that the 60G drive, when on it's side, will make a subtle "hiss" that goes away when I tap it (didn't like that much). So it turns out, the 60G warranty expires TOMORROW (9/18/05) so I run PowerMax to see if any action is necessary. I start up the utility and ~[BEHOLD]~ this drive is failing. So I completed the online RMA form today and chose the advanced RMA (they send the "new" drive first, then you send the bad one back). However I'm concerned they'll find it odd that I return the drive on the *last* day of warranty. It's Friday, and the warranty expires Saturday, so they won't finish processing the RMA untill Monday and may try to pull a fast one. Anyways I'll piss and moan to their tech if I need to, I'm sure thing's will work out.
My uncle is so unfortunate. He's gone through SEVEN (7!) hard drives through Maxtor RMA. They even sent him a brand new Server grade 250G drive (MaxLine II) and it failed. I know his computers are to blame (cheap mb, ps, etc), but it's retarded nonetheless. Hopefully I won't be having as much fun as he is.
Anyways, I wouldn't buy a brand new Maxtor ever, and I'm just gonna try to get as much as I can out of this RMA.
Post your experiences with Maxtor! Comments welcome.
Source: http://www.livejournal.com/community/computergeeks/775235.html