Gartner: Outsourcing costs more than in-house
Date: 03/05/05
(IT Management) Keywords: no keywords
Customer service operations sent overseas can cost almost a third more, according to a new study.
Source: http://news.zdnet.com/Gartner%3A+Outsourcing+costs+more+than+in-house/2100-9589_22-5600485.html?part=rss&tag=feed&subj=zdnn
|