Date: 02/16/07 (Open Source)    Keywords: no keywords

"A 3-D drill-down map of your IT environment looks great on the demo, it looks great in marketing, but IT operators never use it. There are lots of studies showing that 60% of the people buying products from the “Big Four” use less than 50% of the product. There's an awful lot that just sits there."

Source: http://feeds.feedburner.com/~r/zdnet/open-source/~3/91704879/