Date: 09/08/06 (WebDesign)    Keywords: web, hosting

hello again, and onto the next topic:

i have a client who just got totally dicked over by his webhost, new global net (newglobalnet.com - not that it exists anymore). they completely disappeared from the city, and my client's site went down when they did.

so now apparently he can't transfer his domain to a new host until it expires next march. his domain registration was done through tucows, who sell wholesale webhosting/domain registration to the middlemen hosts. the contact info for the domain is an email address that no longer exists, so no one can approve the domain transfer.

so i'm pretty sure he can edit his domain contact info through tucows here: https://manage.opensrs.net/, but not without the domain username and password. which he does not have.

tucows has been zero help, and the new host can't do anything about it either.

can you think of anything else we could try to get this domain transferred? my client even went to new global net's supposed "office" which turned out to just be a mailbox. no one has the username and password anymore to edit the domain contact info, aside from the now nonexistant new global net.

we're using 1and1.com for the new host (which i'm really liking, btw) if that changes anything.

man if i could figure this out for him i would be an INTERNET GODDESS and maybe get a little more cash out of the project. any ideas?

Source: http://community.livejournal.com/webdesign/1162666.html