Help with a virus problem
Date: 02/19/05
(Computer Help) Keywords: virus, web
Hello. I'm having a lot of trouble with some viruses (trojans? dialers?) on my computer. It's a Dell Dimension 8400, Windows XP. What happened was that when I logged onto AIM, it suddenly shut down, and an icon with a picture of woman's eyes and the words "XXX" appeared on my desktop. A few porn sites appeared in my favorites list too. A couple minutes later, the Internet inexpliacably logged off, citing a sspMyDoom.cih trojan as the reason. I do not know what this is. I can't find anything remotely comprehensible that would help me get rid of this trojan. So that's my first problem. I don't know if this is the reason for the mystery porn.
The second problem is that I ran a virus scan with Norton Anti-Virus 2004, and 25 things came up--possible threats, I believe. I asked it to delete them, but it only deleted 4 for some reason. Most of it is Adware, but a couple of them are Dialers.
So what exactly is a dialer? How do I get rid of it? I looked it up on Symantec and two in particular (Dialer.Tibbs and Dialer.webview) fit the description for the porn thing. How would I get rid of it?
I would greatly appreciate any adivce you'd have to give me. It's very embarrassing having this unwanted porn on my computer, especially where my parents can see. Please help me if you could, and I apologize in advance if I sound like an idiot.
EDIT: UPDATE: I did what Symantec.com said to do to get rid of the dialers, but Norton Anti-Virus won't let me delete it. So that's another problem to add on. Thanks again in advance.
Source: http://www.livejournal.com/community/computer_help/337403.html