Date: 08/15/07 (Java Web)    Keywords: no keywords

The challenges UK is facing in trying to quantify services in public sector like schools and hospitals. The results are often scary and exactly opposite to what was intended. However looking at how bad the government services in India perform (”sucks” would be almost too polite way to put it), I think it is much [...]

Source: http://blog.taragana.com/index.php/archive/the-problems-of-quantifying-measuring-service/