HP Officejet 7400 series and Firefox issues - Please Help!

    Date: 10/14/07 (Mozilla)    Keywords: google

    Howdy

    So my grandfather is having an issue with his HP Officejet 7400 when trying to print out of firefox. I've checked for updates with firefox but he's running 2.0.0.7 and there doesn't seem to be any other updates available. He's never had a problem printing out of FF before, but now he is.

    He can print in I.E., Word and every other program just fine, but not in firefox. I've googled for issues linked between the two, but nothing other than Vista issues (we're on XP Pro here) came up. Does anyone know what's going on? Should I just downgrade a few updates in FF or just tell him that for now he's stuck with I.E.?

    Any tips would be appreciated. Thanks a lot!

    OH! I'm sorry, I forgot to mention that there's an error message that pops up when printing.

    "System Error

    The document cannot be printed due to a system error.

    Try printing again. If unsuccessful, restart Windows and try printing again."

    Bullshit - that doesn't work. I've restarted this computer a thousand times.

    Thanks again!

    Source: http://community.livejournal.com/mozilla/402886.html

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