Date: 06/29/07 (Computer Help)    Keywords: software, security, virus, spam

Also posted in computerhelp

I am at my wits end here, I hope you guys can help. I am running a Vista system that is about 3 months old. My cable internet provider hasn't bothered to upgrade their security suite to be Vista compatible but pointed me to free trials I could use until they do.

After exhausting two free trials I made the HUGE mistake of trying CA's Internet Security Suite 2007. It has been nothing but a nightmare since I installed it. Causing blue screen o' doom errors many times a day. I went out today and purchased Micro Trend PC-cillin Internet Security software today, because it was one of the trials I tried and I like the way it works.

I went in to try and uninstall the CA program it uninstalled the anti-virus, spam blocker and anti-phishing components bet then it proceeded to tell me that I do not have enough privileges to install or uninstall Personal Firewall and to try logging in as an administrator. I am the only profile on this machine which by default makes me an administrator, and just to be sure I went in and checked, yep, I'm an admin. However, that doesn't solve the problem of how to get this crappy program the hell off of my computer so I can actually have a suite that is effective and doesn't cause blue screen errors.

I went to their support site, all of their "knowledge base" articles time out when I try to open them and they aren't responding to my email inquiry, but somehow I don't think I will be at the top of their list of people to get back to quickly since I pretty much told them I am getting rid of their software and using a competitors suite. Any help on how to manually purge my system of this beast or whatever, as long as it is no longer on my system would be greatly greatly appreciated.

Source: http://community.livejournal.com/computer_help/793535.html