Date: 10/13/07 (Computer Help)    Keywords: software

Got a problem, and I kind of need to get it solved quick (as in by Monday morning). I'm going to be working from home Monday and Tuesday, and I'm having problems getting the VPN connection to work. When I try, I get the error "the remote computer is not responding." I know the remote computer is on and listening, and I know that the settings on my computer are correct. Tech support believes the problem to be my router's firewall. The router is a Netgear WGR614v6. Netgear's support page does not show what ports need forwarded for this particular router. At present, I have port forwarding enabled for all ports on the system (effectively disabling the firewall), and the problem persists. My cable modem is a Motorola Surfboard SB5101; from what I can gather from Motorola's page, the SB5101 does not have a built-in firewall, so I'm assuming that's not the problem. The computer itself is running XPSP2, fully patched, etc. There is no third-party software involved in setting up the VPN connection, it's just set up in Control Panel::Network Connections. According to my company, nothing else is needed (others VPN in all the time this way).

Anyone have any ideas? Or do you need more information?

Source: http://community.livejournal.com/computer_help/827130.html