Date: 06/30/05 (Computer Help)    Keywords: web

I am in need of some SERIOUS help. I posted this on the wireless community too, so forgive me if you see this twice.

I have been at this computer for 9 hours tryin to figure this out, and I find it impossible!

This may be a bit confusing becuase so much crap happened, but I'll try not to be.


Ok so my parents have AOL cable. Goes through Brighthouse networks which owns AOL but you have to go through AOL to get online.

Anyway, I have a linksys 802.11b wireless router. My dad has a building outside and would like to get some reception out there (it's probably 150-200 ft from the router, plus it's outside) for the laptop. I looked at access points and ended up finding a rebate deal on a d-link airplus xtreme 2.4 ghz wireless router...DI-624.

I went through the setup and all that, but AOL would not connect. I played with it a bit and got AOL to go to step 2 of signing on, but it would stop after that and say, "unable to connect to the aol service." Then when I would try again, under location it would say, "Connected to AOL," which I was NOT. So I'd have to restart my computer and go through the same crap again. I talked to AOL, who told me to call d-link, who told me to call AOL, who told me to call d-link again, who again told me to call AOL.....every rep told me different crap and had me restart the router and modem 50 times and restart my computer and nothing happened. one aol rep told me i had to set it on pppoe and use a screen name that i will never use again to sign on with. the d-link guy said that was right, yet it still would not work. another aol guy said that was wrong and that the static ip address is correct. lord, i am so lost with this thing.

so i uninstalled and reinstalled aol (by the way the version is AOL 9.0 Optimized SE...don't know if that matters) and nothing happened.

i can get online when the router is taken out of the picture, and i can get online using my old router.

i had given up last night and decided to try again today. i called brighthouse themselves and they directed me to insidecentralflorida.com while not being connected to aol. he told me that this is a website that will work even if i am not connected with aol. sure enough, it did. since that worked, the cable is working and the router is working. i have an ip address, but aol cannot get on.

he told me to call aol again. Aol told me that there is a firewall up and that is blocking aol from signing on. so i called d-link again. the rep said that it is impossible to disable the firewall. since he was a jerk anyway, i called d-link again after i got off the phone with him. the guy told me the same thing. then he had me go through the troubleshooting bs again. now, i can't even go to internet explorer and connect to the router. the lan settings show that there is little or no connection to the internet, and i have restarted the router, modem and computer yet this won't stop. so now I can't even get to step 2 of aol again.

I gave up and plugged in the linksys again. I don't know what to do. One of the d-link guys said I should just return the router. Hello? Why would the company tell me to return their product...?

I have XP, I have the required memory and speed for the router.....can anyone help me?

apologies for my grammar turning to crap throughout the entry...i am tired.
thanks.

Source: http://www.livejournal.com/community/computer_help/432256.html