Date: 01/07/06 (Computer Help)    Keywords: virus, spyware

Hello, I’m new to both this community and somewhat to computers, so if a n00b like me isn’t allowed (cause I have no advise) than I’ll leave quietly, unless you don’t mind me watching while trying to learn. Man I wish I weren’t so computer illiterate so when my computer did a hick-up then I’d know what to do except spoon sugar into the floppy drive! Anyway onto the question…

My Windows 98 computer runs great… usually. I run McAfee Viruscan, defrag, disk clean up, and scan-disc on regular occasions and they always say everything is fine. We just recently got Verizon DSL and ever since replacing IE with Firefox the internet runs flawlessly… usually. Since all we run is Word and Internet there is a TON of unused space, which helps keep things running smoothly… usually. Often when we open a new window it freezes and takes about 30sec to get moving, but don’t have any troubles after that. But lately when we open Word it’ll crash (freeze, show this blue screen, and/or need resetting). It has troubles opening up even the smallest of documents, and I don’t know why. It got pretty bad after installing DSL, could that be related? Our viruscan won’t be upgraded with spyware defense for a few weeks, but I’m not getting any pop-ups so could it still be infected?

Source: http://community.livejournal.com/computer_help/562316.html