Date: 05/14/07 (Computer Geeks)    Keywords: virus, antivirus, spyware

I just downloaded and installed AVG antivirus and anti-spyware programs. I ran them both and they found 4 things

3 cases of trojan.zapchast
1 case of trojan.cloner....

I put them in my quarantine folder... How do I go about actually deleting them? Thanks.

Source: http://community.livejournal.com/computergeeks/1070612.html

Date: 05/15/07 (Computer Geeks)    Keywords: virus, spyware, microsoft, google

So, I offered to fix this lady's laptop, which was going "berserk" and was to the point that she "couldn't even work on it". I figured, she has some spyware, maybe a virus, so it's an easy fix. Wrong. She had at least 3 viruses that started up with the OS.

With that, I decided to do a wipe of the HDD and just reinstall the OS. Luckily I have a Dell copy of WinXP Pro, since she couldn't find her install disks. I also had to do the backup of all her files because she hadn't had time to do it. To do the backup, I had to go in to safe mode because Outlook wouldn't open.

I get everything backed up, the new OS on, and since the disk was for (I'm pretty sure) a laptop, the computer doesn't recognize the network card. I had to go to my computer, find the drivers for it, copy them to a CD, and install them to the laptop that way. So I get it working, get the rest of the drivers, the laptop is mostly happy. I get all the OS updates, so the computer is "protected" by SP2.

However, WinXP Pro had decided to dual boot on the same partition. I did a Google search, and with all my Google-fu skills, there were only 2 hits for my problem. But they had solutions. So that's fixed.

I then decided to be nice and install, in addition to the anti-virus and anti-spyware I said I'd do, some of the other programs she had had on there, like iTunes and Roxio (I have the Dell disk for that too...I have a Dell) and a couple more.

I take it back to her, give her the laptop, the backup DVDs, and a list of the programs she used to have on the computer. I told her she would have to reinstall Office and the other programs herself, and she pretty much freaked out, since she apparently has no clue how.

And now she has sent me another email, stating that she hasn't been able to do work in 10 days and would like me to come and reinstall the programs she had originally. I thought I was done with the devil laptop.



So, my main questions are:
1) Does Dell keep a record of the keys they use for Microsoft Office for specific computers? Because if she doesn't have the install disks, I'm not sure if I can get that back for her. I have my copy of Office, but no extra keys just lying around. The OS seemed to recognize the key right away, because I never had to input the key. But will Office be the same?

2) How cam I politely tell her that I will need to charge more for this? I got $50 for the first stage, which ended up being less than min. wage with all the time I spent on that stupid laptop. She also wants me to come to her house to do this. I know professional computer repair people charge more for house visits, and I already picked up the laptop for her and dropped it off at her house.

3) When a professional place, like CompUSA or someone who doesn't go to the home, wipes a HDD and reinstalls the OS, do they usually put all the programs and data back on the computer? Or is that left up to the customer? No one I know has had their computer in for repairs before, since we all know how to work with them.

4) Do they install the updates for the OS, like SP2 and all? Or do they just leave it as a fresh install with nothing done to it?



And as a funny thing, my daughter doesn't push CD trays in with her hands, she uses her stomach to push them in. However, she knows how to put a CD in the tray. (She's 15 months)

(x-posted to ubergeeks

Source: http://community.livejournal.com/computergeeks/1071466.html

Date: 05/24/07 (Computer Help)    Keywords: virus

Do I have to unstall AVG Free Edtion to upgrade to  AVG Anti-Virus Professional 7.5?

Source: http://community.livejournal.com/computer_help/781287.html

Date: 05/30/07 (Computer Help)    Keywords: rss, software, html, java, security, virus, web, spyware, yahoo, microsoft

This may be a basic problem, but it's an extremely frustrating one.

There are times using my computer when it is just extremely lag-gy. One of the primary times is when I come back to it and wake it from the screen saver. Let me give you an example of a usual situation, as it happened just now.

I came in to the computer room to look up something on the computer. It came out of the screen saver, and was sitting on a FireFox screen. I went to file and New Window, and it took THIRTY-FIVE SECONDS to open a new FireFox window. Once it dragged itself through all that it's fine, but that's a terribly annoying problem to have.

Heh, I just went to the search function to find Hijack This, and it took 17 seconds for the Search window to come up! It hasn't always been this way, things used to pop right up! Now, I know that a reformat would probably fix it all but...wow that can be a headache. Could it be anything else?

I am running a Compaq Presario with a 3200+ AMD Athlon XP Processor and Windows XP. 512 MB SDRAM, 200GB HD.


Logfile of HijackThis v1.99.1
Scan saved at 5:37:15 PM, on 5/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Gizmo Project for LJ Talk\mDNSResponder.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Network Associates\Common Framework\naPrdMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Semagic\LiveJournalU.exe
C:\Program Files\Common Files\AOL\1122012945\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\1122012945\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\program files\common files\aol\1122012945\ee\aim6.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\WINDOWS\system32\POWERD~1.SCR
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\Compaq_Owner\Desktop\Sean\HijackThis_v1.99.1.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: 1CPG Toolbar Opcode Handler - {29C88E20-4234-41B9-A9DB-982958C95FB1} - C:\Program Files\ZaberSoft\1ClickPicGrabber\1ClickPicGrabber.dll
O2 - BHO: FloatBar Class - {75B1A646-CDCE-4C06-B52F-84F4463B4FC8} - C:\Program Files\ZaberSoft\1ClickPicGrabber\FloatBarFor1CPG.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: 1ClickPicGrabber - {D593DE91-7B41-45C2-830E-E9A99AB142AA} - C:\Program Files\ZaberSoft\1ClickPicGrabber\1ClickPicGrabber.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1122012945\ee\AOLSoftware.exe
O4 - HKLM\..\RunOnce: [AOLRebootNeeded] regsvr32.exe /S
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: &1CPG Grab pictures on this page - res://C:\Program Files\ZaberSoft\1ClickPicGrabber\1ClickPicGrabber.dll/GRABPAGEPICS.HTM
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 4.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Select for PasteCards - res://C:\Program Files\ZaberSoft\1ClickPicGrabber\1ClickPicGrabber.dll/PASTECARDS.HTM
O8 - Extra context menu item: 1C&PG Grab Target File - res://C:\Program Files\ZaberSoft\1ClickPicGrabber\1ClickPicGrabber.dll/GRABLINK.HTM
O8 - Extra context menu item: 1C&PG Grab This Picture - res://C:\Program Files\ZaberSoft\1ClickPicGrabber\1ClickPicGrabber.dll/GRABPIC.HTM
O8 - Extra context menu item: 1CPG Grab &movies on this page - res://C:\Program Files\ZaberSoft\1ClickPicGrabber\1ClickPicGrabber.dll/GRABPAGEMOVIES.HTM
O8 - Extra context menu item: 1CPG Grab pict&ures this page links to - res://C:\Program Files\ZaberSoft\1ClickPicGrabber\1ClickPicGrabber.dll/GRABPAGELINKS.HTM
O8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v46/shared/FunGamesLoader.cab
O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Resources/2.2.0.51g/cab/aolpPlugins.10.4.0.2.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://game1.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLauncher/ActiveLauncher.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v45/bejeweled/bejeweled.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166005304468
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9A065115-8F53-4588-AF1D-EF58AE736B3F} (AOL Newport ScreenSaver Ctrl) - http://o.aolcdn.com/pictures/ap/Resources/2.2.0.51g/cab/aolpScreensaver.10.2.0.0.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://cdn.digitalcity.com/video/kdx.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://aolsvc.aol.com/onlinegames/free-trial-diner-dash-flo-on-the-go/ddfotg.1.0.0.33.cab
O16 - DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} (Paint Control) - http://www.worldwinner.com/games/v42/paint/paint.cab
O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} (CPlayFirstDinerDashControl Object) - http://clubgames.pogo.com/online2/pogop/diner_dash/DinerDash.1.0.0.80.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Gizmo Project for LJ Talk\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Please help my PC get back to blazing speeds again!
Thanks!
Sean

PS - Crossposted to a few PC Help communities.

Source: http://community.livejournal.com/computer_help/782776.html

Date: 06/03/07 (Computer Help)    Keywords: virus, antivirus, spyware

My computer is incredibly infected with viruses and spyware. The only way I can get it to run without shutting down is running it in Safe Mode. I scan my computer with Norton Antivirus, Spybot, and Adaware in Safe Mode and it says my computer is not infected. Is there any way I can completely clean out my computer?

Source: http://community.livejournal.com/computer_help/784169.html

Date: 06/03/07 (Computer Help)    Keywords: virus

If you got a Virus in the computer?

My net isn't slow, my computer isn't slow

My computer just made some changes without me knowing about them.

Like changing the desktop icons colors, I had them on clear text, and I had a few other changes too that the computer did

Source: http://community.livejournal.com/computer_help/783940.html

Date: 06/07/07 (IT Professionals)    Keywords: virus, spyware

I have a client that has dell p4 Windows XP SP2 server on a static DSL IP that they remote access using windows remote desktop from home on their Sony VAIO Intel Centrino Windows XP Media Center Edition 2005 and time warner cable high speed. IT has worked for 2 years and it quit working monday. Here is the problem they can no longer remotely access the server from home it will work for any other connection including a twc one but not from home. At home they can remote to test servers I setup at alternate ip addresses  but not to test servers at the work ip or even the work server.

Things I have tried:
1. reset of all equipment on both ends
2. Verification of the correct configurations on the routers
3. Checked the MTU settings on both routers 1492
4. Turned off themes and bitmap caching in remote desktop
5. changed the screen resolution to be 800x600 at 256 bit color on the laptop and in remotoe desktop and made the remote server match
6. turnned of the firewalls on the dell and disable norton 2006 on the laptop and all of its features. nothing.
7. DId the obligatory scans for spyware and viruses using hitman pro for spyware and running all of those tools in paid mode. Scaned for Viruses with AVG, Avast and Antivir
8. checked on MS technet they said I needed to upgrade to the newest version of terminal services. I did it did not help.
9. I changed the MTU on both sides to 1492 since that is the suggest from SBC for PPOE dsl connection prior it was 1500 in both locations
10. I installed tightvnc and they still cannot get home access for the computer it will connect, prompt for a password and freeze after 1/2 of the screen is loaded and die which is better than remote desktop that wont even load the screen

::EDIT:: I just tried putting the server in the dmz on the router still no good. I genuinely believe it has something to do with somehting one of the isp's has changed. Nothing new has been installed on the computers in ages other than windows updates.

I found this article and I have a almost the same problem but I cannot get his results
Remote Desktop
http://www.quest4.org/etc/rda-blackscreen(no_login).htm

I just don't know what else to do I am working the search engines and not really finding much helpful

Any help or suggestions would be greatly appreciated its killing me here

xposted: it_admin

Source: http://community.livejournal.com/itprofessionals/59483.html

Date: 06/19/07 (Computer Help)    Keywords: virus, web

for some reason my computer will not play anything past the first minute(if that) of a youtube video or a song on myspace. it usually gets to an intro and then the sound stops. however, youtube and myspace say that the song/video is still playing. or with youtube it will play a few seconds and then the end thing that asks if you want to watch the video again pops up. if i push to watch it again it does the exact same thing.
i have updated my flash player, because i thought that's what it was at first. that apparently made no difference.
i uninstalled and then reinstalled firefox. the problem also happens in plain internet explorer
i tried to update my windows music player and it won't let me. i don't know why.
i uninstalled everything i had installed in the past week, which about when this fuckery started.the things i had installed were flickr uploader, bear share, and lastfm scrobbler.
the computer does play my itunes and music/movies from my computer, just not from websites. it allows my itunes to play podcasts,but not stream radio that is not from itunes.
how do i fix it?
do i need to reformat my computer?

my computer is an hp pavillion a347x. i have windows xp. my virus protection is pretty up to date.i tried to dnld avgfree, but it won't let me.

Source: http://community.livejournal.com/computer_help/791187.html

Date: 06/19/07 (Computer Help)    Keywords: virus

'night everyone. so heres the problem. today i was working in some photoshop thing and when i tried to save it it show a message saiyng that it couldnt be saved because there was no memory in the scratch disk. i didnt understand so i checked the C:\ memory and it showed smtnhg like 380 Mb!! and just a few minutes before it was 2.50 ~~ Gb!!! sooo i couldnt possibly fill my memory in such a small gap of time, neither could i because i didnt put more files at all! i moved some files to D:\ and it eased a litlle. but sometime later there was no memory again, something like 7,9 Mb! now however it turned to 3,20 ~Gb again... wht the hell happened? is some virus playing with my memory?
plz help !!

thanks *

Source: http://community.livejournal.com/computer_help/790699.html

Date: 06/22/07 (WebDesign)    Keywords: browser, virus, web

(please note... i'm a novice and do websites for fun!)

Argh!!! I'm having a bit of rubbish time.... I'm putting together a website called www.pinup-parade.com, to showcase European-based vintage-style pin-up. Obviously this involves using photos. But because I really don't like clunky galleries or flash-heavy ones, or the kind of galleries that are a headache to customise, I thought the easiest option would be to have a simple table with a thumbnail in each cell, and then on clicking the thumbnail, a pop-up of the full-size image.

I've just put up the first gallery, and I'm pleased with it. It's clean, and it needs a couple of tweaks, but it does its job. I've tried it on 4 different computers (one at home, 3 at work) and they're all fine.

I've sent the URL to some friends, and some can get on the page - but curiously some people can't get the page to load at all.

Initially I thought this was because the site was down, but it can't be down that much! My thought is that perhaps some browsers or virus thingies are so geared up to block pop-ups that they won't even load a page if it contains pop-up script. Would I be right? I have a suspicion that it might be UK-based AOL users who can't get on the site.

The way round this would be of course to have a separate page for each full-size picture, but it would be a bit annoying and would fill up my directories....

Does anyone know a way round this? If you can help, you get to look at pictures of pretty ladies in old dresses!

Click here to see the page - and if nothing loads, let me know!

Edit: Someone's just said that they can't get on that page, nor even the site's front page. It's an add-on domain (or parked or something... the terms confuse me), so it's actually hosted within rockinscene.com

Could it be a problem with the url pinup-parade.com not resolving properly? But I don't understand why it would work for some people and not others!

If you can't getthat link up there to work, try this one.

Thanks in advance to anyone who can help!

Edit #2: The people who couldn't get it load before now can... But I don't understand what was going on. This hasn't happened to me before!

Source: http://community.livejournal.com/webdesign/1269489.html

Date: 06/28/07 (Security)    Keywords: virus, web

Commentary--Compromised Web pages are now rapidly emerging as the replacement vehicle of choice for mass malware distribution. Let's keep up with the virus writers, says Secure Computing's Paul Henry.

Source: http://news.zdnet.com/2100-1009_22-6193899.html

Date: 06/29/07 (Computer Help)    Keywords: software, security, virus, spam

Also posted in computerhelp

I am at my wits end here, I hope you guys can help. I am running a Vista system that is about 3 months old. My cable internet provider hasn't bothered to upgrade their security suite to be Vista compatible but pointed me to free trials I could use until they do.

After exhausting two free trials I made the HUGE mistake of trying CA's Internet Security Suite 2007. It has been nothing but a nightmare since I installed it. Causing blue screen o' doom errors many times a day. I went out today and purchased Micro Trend PC-cillin Internet Security software today, because it was one of the trials I tried and I like the way it works.

I went in to try and uninstall the CA program it uninstalled the anti-virus, spam blocker and anti-phishing components bet then it proceeded to tell me that I do not have enough privileges to install or uninstall Personal Firewall and to try logging in as an administrator. I am the only profile on this machine which by default makes me an administrator, and just to be sure I went in and checked, yep, I'm an admin. However, that doesn't solve the problem of how to get this crappy program the hell off of my computer so I can actually have a suite that is effective and doesn't cause blue screen errors.

I went to their support site, all of their "knowledge base" articles time out when I try to open them and they aren't responding to my email inquiry, but somehow I don't think I will be at the top of their list of people to get back to quickly since I pretty much told them I am getting rid of their software and using a competitors suite. Any help on how to manually purge my system of this beast or whatever, as long as it is no longer on my system would be greatly greatly appreciated.

Source: http://community.livejournal.com/computer_help/793535.html

Date: 07/08/07 (Computer Help)    Keywords: security, virus, antivirus, spyware, google

I recently downloaded BitTorrent to try my hand at torrents. I ended up getting the very first thing I wanted very quickly and was enthused. I tried for something else - got it, but couldn't get it to work on my computer, so I deleted it. Then the pop-ups started... Mostly in IE (which I haven't used since, oh, 2002, I use Firefox and rarely Opera) - a page saying I need, um, WinAntiSpyware 2006 or something similar (forgive me).

Right now I have:

• McAfee Security Center
  
• Avast
  
• Spyware Doctor (free version that came with the Google Pack)

• Spybot Search & Destroy (something I had used years ago)
  
• Advanced WindowsCare V2 Personal (which had good enough reviews)
  
• Ad-Aware 2007

• Spy Catcher Express 2007
  
• Avira AntiVir Personal Edition
  
• Zone Alarm 7.0
  
• AVG AntiVirus Free Edition

Source: http://community.livejournal.com/computer_help/796084.html

Date: 07/10/07 (Computer Help)    Keywords: virus

Ordinarily I would check this comm thoroughly to make sure my question hasn't been asked before but I'm having trouble with my computer. Sorry about being (possibly) repetitious.

How do you get rid of a write-protected trojan? I have the ASH downloader trojan stuck on my PC and I've run McAffee Virus Scan, SpyBot and Ad Aware both in and out of Safe Mode but I can't reach the damn thing. Every time I run a scan in Safe Mode my PC freezes as soon as I hit Delete or Quarantine Problem. Help, please!

Source: http://community.livejournal.com/computer_help/797547.html

Date: 07/21/07 (Computer Help)    Keywords: virus, spyware

Hey and hi :B

Just unisntalled Norton because my trial was over and the programm sucked anyway.
Using the windows firewall now and Spybot, and subscribed Spyware Doctor, without anti virus however.

Now I need some free and good virus protection :x

Suggestions plz?

Source: http://community.livejournal.com/computer_help/800772.html

Date: 07/23/07 (Computer Geeks)    Keywords: security, virus, web, spam

I have my own domain, djmattb241.com. I use it mainly to host my out of date website and for my email address. Lately, I've been getting a bunch of emails like the following:
------------------------------------------------------------------------------
This is the server7.web4a.de program at host server7.web4a.de.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

For further assistance, please send mail to

If you do so, please include this problem report. You can
delete your own text from the message returned below.

The server7.web4a.de program

: host mx0.gmx.net[213.165.64.100] said: 551 5.2.3 Your mail shows
indications of viruses or spam. We cannot accept your mail. {mx092} (in
reply to end of DATA command)



Reporting-MTA: dns; server7.web4a.de
Arrival-Date: Mon, 23 Jul 2007 10:37:40 +0200 (CEST)
Content-Type: text/plain

Final-Recipient: rfc822; tt48@gmx.de
Action: failed
Status: 5.0.0
Diagnostic-Code: X-server7-web4a-de; host mx0.gmx.net[213.165.64.100] said: 551
5.2.3 Your mail shows indications of viruses or spam. We cannot accept your
mail. {mx092} (in reply to end of DATA command)



Subject:
Emailing: detail report.zip
From:
"Janine manalang"
Date:
Mon, 23 Jul 2007 16:36:56 +0800
To:
mail@bultmann-net.de


The message is ready to be sent with the following file or link attachments:
detail report.zip

Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled.
-----------------------------------------------------------------------------------

This one came from manalangiduz@djmattb241.com. I've seen ones from billing@djmattb241.com and others. Is this ad-ware on my machine? (I use Thunderbird) Or is it something to do with my server? I know I can shut off the feature where all email going to djmattb241.com goes to me, but that's not really solving the problem.

Help? :(

Source: http://community.livejournal.com/computergeeks/1090475.html

Date: 07/23/07 (Open Source)    Keywords: software, virus

What Chris Waters calls Project Wishbone is based on RogueScanner, a scanning tool originally created to find viruses and other rogue programs. Now the GPL software is being adapted to detect everything on your network -- hardware, software, switches, routers, the lot.

Source: http://feeds.feedburner.com/~r/zdnet/open-source/~3/136481473/

Date: 08/01/07 (Computer Help)    Keywords: virus, spyware

i posted here awhile back about my notebook, and have problems with that and my router. well the problem was'nt solved, so i figured i would just update on that first. my laptop is actually in a worse condition now.. through no fault of my own of course, and is just being used as an extra server. thank the summer storms and a leaky roof for that one.


anyway, my problem now is about another machine. this is an old pentium3 compaq pc. it's not mine but one of my roomates, and even though i don't use it i'm being blamed for the problem. how fun! so here it is.when i kept hearing screaming and yelling i went into the other computer room, being asked why "I" had been installing programs on it. i was told which ones they were, and found the idiot owner screwing with BIOS, trying to fix the problem even though she has no idea what she's doing. when i got on to help, all it was doing was restarting, giving the option to start in safe or normal mode, then when you start it back up the windows logo comes on, and then this horrible blue screen. it's a full screen with a few paragraphs of text at the top, and then more text at the bottom. this happens for only half-a second before it restarts and it goes on for days.



now, all i could think of doing is reformatting windows. which i've done multiple times already on this machine, because the idiot likes to download viruses and spyware. i can get windows to start to install, it goes all the way to 34 minutes, before the devices are installed the machine cuts off, and then restarts. once again on a continous loop. so that's where i'm at right now. i'm hoping this is a very common problem with a somewhat simple fix. i'd rather not ave to go out and buy a new harddrive for this pc, especially since my pc is still dead, and i'm out a notebook of my own as well.


any help with this would be awesome right now, thanks in advance.

Source: http://community.livejournal.com/computer_help/803094.html

Date: 08/03/07 (Security)    Keywords: software, security, virus, antivirus

Virus Bulletin security certification body tested a number of antivirus software solutions for 64-bit versions of Windows Vista and discovered that security firms are struggling to provide satisfactory protection for the operating system and users.Here's how an article on vnunet.com describes the situation:Of the 20 antivirus product tested, 35 per...

Source: http://blogs.zdnet.com/hardware/?p=672

Date: 07/31/07 (Security)    Keywords: software, technology, virus, antivirus

It has been less than 24 hours since I published ZDNet's first Technology Shakedown (regarding McAfee's antivirus software running amok on Vista's tray) and I was already itching to do another. So this time, I picked on a small problem that's driving me nuts in Windows Vista that has to...

Source: http://blogs.zdnet.com/Berlind/?p=692